CANCELLATION POLICY
-The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee. Should you cancel within 7 days your arrival you will forfeit your entire first nights deposit.
-Group reservations are subjected to different policies. Between the months of May - October 3 or more rooms are considered a group reservation; Please contact the front desk for information.
*For large units (Suite 50) a 30 day cancellation notice is required for a full refund of the first night deposit, less the $20 processing fee*.
GENERAL POLICIES & INFORMATION
- Check in is from 4:00 pm to 9:00 pm. Please call us if you will be arriving later than 9:00 pm. Check out is at 11:00 am.
- Roll-a-way beds are available for an additional $15 per night, charged at arrival. Availability is limited.
Roll-a-way beds are on a first come, first serve basis, and are not guaranteed. Pack and Plays are available, compliments of Appenzell Inn.
- PARKING: We have limited parking availability in our busy summer and fall months. One vehicle per room;
extra vehicles, oversized vehicles, and trailers are not allowed without prior contact to the hotel.
- PETS: Only Service Dogs are permitted onsite. All Appenzell Inn rooms are Non-Pet Friendly. If an unauthorized pet is found, a $350 per night fee will be charged. There will be additional costs for any applicable damages or extra cleaning. We do have several sister properties that have pet friendly room options. Please reach out to our front desk for details about our sister properties.
- Appenzell Inn has elevator access for some room types only, Please call the front desk for details.
- We have limited parking availability in our busy summer and fall months;
extra vehicles, over-sized vehicles, and trailers are not allowed without prior contact to the hotel.
- Minimum stays may be required at some times of the year, please call for details.
